Practical information 2018-10-25T10:39:47+00:00

Practical information

About Aalborg Hotel Apartments

Booking
You book your stay online via our Hotel Manager. You find the link for booking under ‘Apartments’.

Arrival and departure
Check-in is at 3 pm and check-out is at 10 am. We do our best to be flexible regarding requests for early arrival and late departure times. Please make such request as early as possible.

Access to the building and the apartment
Upon arrival, please visit our reception on the ground floor of Venøsundvej 1. Should you arrive when the reception is unattended, your key can be collected in the key box in front of the reception, to which you have received a code upon booking. Upon departure, you will return the key at the reception or in the key box. This is also specified in your booking confirmation.

Payment
Settling of accounts takes place via our Hotel Manager. You will receive an invoice by e-mail.

Parking
You will find free parking at the address.

Location
Aalborg Hotel Apartments is located in a quiet residential area close to Aalborg University, Novi and Gigantium. Aalborg Centre is a 10-minute drive away. In the neighborhood you will find grocery stores close by.

Transportation options
Next to Aalborg Hotel Apartments is a bus stop. Bus No. 14 runs every 15 minutes to Aalborg Centre.

Bicycle storage
Locked storage option for bicycles in front of the apartments

Address
If needed, you can change your address to the apartment at any time.

Mail
If you wish to receive mail at the address during your stay, you can change your address for that apartment (check the door sign on the apartment). The mailbox is located on the side of the building.

Linens and towels
Duvet and pillowcases, sheets, towels, tea towels and dishcloths will already be in the apartment when you enter the door.

Cleaning
You have the opportunity to purchase extra cleaning. You purchase extra cleaning by contacting out Hotel Manager. Cleaning on departure is included in the price.

Waste
Removal of waste is your own responsibility. Underground waste containers are placed by the parking area.

Smoking
Smoking is not allowed in the apartment. Violation of the rule results in an extra invoice for extraordinary cleaning of the apartment. Guests may smoke on the apartment’s terrace/balcony.

Damage to the apartment and interior
All apartments are modern and fully furnished to a high standard. They are decorated with high quality interior. Damaged items or furniture will be charged for at departure.

Pets
Pets are not allowed in our apartments.

Fitness
There is a fitness center approx. 1 km from the address.

Golf
If you are in the mood for golf. Ørnehøj Golfclub is only 5 km away.