Practical information Support 2021-02-02T18:28:19+02:00

Practical information

About Aalborg Hotel Apartments

You book your stay online via our Hotel Manager. You find the link for booking under ‘Apartments’.

Arrival and departure
Check-in is at 3 pm and check-out is at 10 am. We do our best to be flexible regarding requests for early arrival and late departure times. Please make such request as early as possible.

Access to the building and the apartment
You will receive your keypass on SMS and mail

Settling of accounts takes place via our Hotel Manager. You will receive an invoice by e-mail.

You will find free parking at the address.

Aalborg Hotel Apartments is located in a quiet residential area close to Aalborg University, Novi and Gigantium. Aalborg Centre is a 10-minute drive away. In the neighborhood you will find grocery stores close by.

Transportation options
Next to Aalborg Hotel Apartments is a bus stop. Bus No. 14 runs every 15 minutes to Aalborg Centre.

Bicycle storage
Locked storage option for bicycles in front of the apartments

If needed, you can change your address to the apartment at any time.

If you wish to receive mail at the address during your stay, you can change your address for that apartment (check the door sign on the apartment). The mailbox is located on the side of the building.

Linens and towels
Duvet and pillowcases, sheets, towels, tea towels and dishcloths will already be in the apartment when you enter the door.

You have the opportunity to purchase extra cleaning. You purchase extra cleaning by contacting out Hotel Manager. Cleaning on departure is included in the price.

Removal of waste is your own responsibility. Underground waste containers are placed by the parking area.

Smoking is not allowed in the apartment. Violation of the rule results in an extra invoice for extraordinary cleaning of the apartment. Guests may smoke on the apartment’s terrace/balcony.

Damage to the apartment and interior
All apartments are modern and fully furnished to a high standard. They are decorated with high quality interior. Damaged items or furniture will be charged for at departure.

Pets are not allowed in our apartments.

There is a fitness center approx. 1 km from the address.

If you are in the mood for golf. Ørnehøj Golfclub is only 5 km away.